FortisUtility recommends using NirvanaSoft to create and maintain customer accounts, energy services, energy market transactions (EDI/XML), contracts and invoice/billing preferences. CSRs can access invoice and payment history, energy data and handle customer issues and with connectivity to FortisPortal, the customer can obtain account information pulled from any billing system.
FortisUtility also provides:
- Other billing system package evaluations
- Package implementations
- Custom development
- Custom reporting
Find out how FortisUtility can help with your Billing System evaluation or implementation
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